CE — Critical Environments
Designing and Operating Mission-Critical Environments
The CE (Critical Environment) discipline focuses on the design, construction, operations, management, governance and audit of data centers and other critical environments used to host computer systems and associated components, such as telecommunications and storage systems.
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Foundational courses
Non-sequential foundational courses - student material, course material, classes and exam in Portuguese.
CE 1000Essential Knowledge for Critical Environments
Conhecimentos Essenciais para Ambientes Críticos
- Course hours
- 16h
- Certification
- CEFA — Critical Environment Facility Advisor
- Level
- Foundational
- Material language
- Portuguese
- Classes and exam
- Portuguese
Course content — 8 sections
The Evolution in Critical Environments - Philosophy and Lessons Learned
- 1. The importance of critical environments
- 2. Understanding “uptime” and “downtime”
- 3. Failure expectations and risk factors that affect the critical environment
- 4. Management of single points of failure
Initial Logic for Building a Critical Environment / Data Center
- 1. Terminology used in the Critical Environment / Data Center
- 2. Location and design considerations
- 3. Understanding compliance with construction standards and codes, government agencies and regulatory entities
- 4. Redundancy versus efficiency: how this applies to energy conservation
Infrastructure and “Uptime Tiering”
- 1. Uptime Institute Tier structure
- 2. Review and answer questions related to infrastructure
- 3. The role of the Engineering team
Measurements and Reports for Successful Capacity Planning
- 1. Capacity planning for power, cooling, space and security
- 2. Forecasting growth and collecting data and trends
- 3. Reporting methods
- 4. Capacity and design – plans for “upgrades”
Understanding Procedures
- 1. Usual procedures
- 2. Creating procedures
- 3. Document management and process improvement
- 4. Disaster recovery procedures - risk management
Critical Infrastructure Maintenance
- 1. Equipment maintenance
- 2. Computerized maintenance management system - CMMS
- 3. Inventory control
- 4. Management of maintenance completion
Individual Components of a Critical Environment
- 1. Equipment that supports the Critical Environment / Data Center: Chilled Water Plants, CRAC, Generator Sets, UPS, Batteries, PDU, BMS, EPO, ATS, ASTS, fire alarm, detection and suppression systems, etc.
Aesthetics of the Critical Environment
- 1. Cleanliness, Workspaces, Access Controls, Lighting, Logistics and Receiving
CE 3000Critical Environments Technician
Técnico de Ambientes Críticos
- Course hours
- 24h
- Certification
- CET — Critical Environment Technician
- Level
- Foundational
- Material language
- Portuguese — student manual and exam also available in Spanish
- Classes and exam
- Portuguese
Course content — 8 sections
Documentation, Drawings and Compliance
- 1. Proper documentation practices
- 2. Drawing and System Evaluations
- 3. Written procedures
- 4. The CMMS
HVAC and Chiller Installations
- 1. System design elements
- 2. Understanding heat sources
- 3. CRACs and central air handling units
- 4. Refrigeration systems and piping systems
Power Generation
- 1. Primary and alternative power sources
- 2. Programmable Logic Controller
- 3. Generator load management
- 4. Backup Methodology
Power Distribution
- 1. Critical path for power
- 2. Monitoring and metering of critical loads
- 3. Infrastructure Layer Logic
Critical Power Source Transfer
- 1. The UPS system and how it works
- 2. The automatic transfer switch (ATS)
- 3. The automatic static transfer switch (ASTS)
Security, Fire and Life Safety
- 1. Physical security
- 2. Fire systems
- 3. Life safety systems
- 4. The EPO switch
Servers, Networks and Cabling
- 1. Equipment management
- 2. The network system
- 3. Design for criticality
- 4. Cabling, security and leak detection
Capacity Planning and Reporting
- 1. Capacity planning methods and logic
- 2. Capacity planning concerns
- 3. Tools for understanding capacity
- 4. Reports and budgets
CE 5000Critical Environments Manager
Gerente de Ambientes Críticos
- Course hours
- 20h
- Certification
- CEM — Critical Environment Manager
- Level
- Foundational
- Material language
- Portuguese — student manual and exam also available in Spanish
- Classes and exam
- Portuguese
Course content — 8 sections
Documentation and Operating Procedures
- 1. Reviewing documentation
- 2. Creating new documentation and procedures
- 3. Meeting asset management expectations
- 4. Carrying out end-of-life (EOL) planning
Design, Construction Standards and Code Compliance
- 1. Developing best practice programs
- 2. Evaluating reliability and redundancy designs
- 3. Understanding construction standards
- 4. Applying code requirements
Drawing Evaluation
- 1. Understanding the different types of drawings
- 2. Managing projects and change management
- 3. Evaluating systems and documentation to avoid outages
- 4. Closing out pending items in the drawing evaluation program
Long-Term Budgeting
- 1. Best practices for budgeting
- 2. Budgeting methodology
- 3. Types of budgets
- 4. Total cost of ownership (TCO)
Energy-Efficient Operations
- 1. Understanding service efficiency categories
- 2. Understanding energy consumption
- 3. Energy efficiency certifications
- 4. Critical thinking about efficiency
Maintenance, Planning and Reporting
- 1. Maintaining redundancy
- 2. Capacity planning
- 3. Creating detailed reports
- 4. Trend analysis
Preparing to Be Audited
- 1. Understanding the types of audits
- 2. Audit preparation practices
- 3. Managing meetings and data collection
- 4. Staff training
CMMS Expectations
- 1. Understanding the purpose and use of the CMMS
- 2. CMMS planning aspects
- 3. Maintenance and critical spare parts
- 4. Preventive, predictive and corrective maintenance
CE 6000Critical Environments Engineer
Engenheiro de Ambientes Críticos
- Course hours
- 20h
- Certification
- CEE — Critical Environment Engineer
- Level
- Foundational
- Material language
- Portuguese
- Classes and exam
- Portuguese
Course content — 8 sections
Managing CE Projects
- 1. Project Management
- 2. Capital financing and end-of-life analysis
- 3. Quality controls
- 4. Self-audit / assessment
System Design Integrations and Concerns
- 1. Understanding infrastructure design concerns
- 2. Mechanical and Electrical Engineering
- 3. Controls: system and logic
- 4. Impact and risk assessment
Outage Window Concerns
- 1. Understanding outage windows and frequencies
- 2. Methods for enforcing outage windows
- 3. Actions taken during an outage window
- 4. Lack of outage windows
Evaluating the CE
- 1. Addressing Engineering Program gaps
- 2. Aspects and resources for verification
- 3. Tracking tools
- 4. Scheduling
Training Programs
- 1. Goals and objectives of training programs
- 2. Identifying gaps and assessing effectiveness
- 3. Internal and external training programs
- 4. Assessment and Reporting Programs
Vendor Requirements and Contractual Obligations
- 1. Understanding terminology
- 2. Assessing vendor capabilities
- 3. Vendor qualification
- 4. Writing a scope of work
Mechanical and Electrical Engineering
- 1. Understanding Mechanical Engineering in the CE
- 2. Understanding Electrical Engineering in the CE
- 3. Evaluating in-house versus outsourced solutions
- 4. Reporting requirements
Engineering Practices
- 1. Common points for engineers
- 2. Understanding historical experiences
- 3. Articulating effective solutions
- 4. Case studies
Advanced courses
Advanced courses, with prerequisites (foundational certifications or proven experience) - student material and course material in English; classes and exam in Portuguese.
CE 7000Critical Environments Auditor (CEA)
Auditor de Ambientes Críticos
- Course hours
- 24h
- Certification
- CEA — Critical Environment Auditor
- Level
- Advanced
- Prerequisite
- foundational certifications or proven experience
- Material language
- English
- Classes and exam
- Portuguese
Who it's for: For those with experience working across all areas of a critical environment at the technical, managerial and engineering levels. The focus of the Critical Environments Auditor is to develop a standards-based CE, learn to perform environmental audits and manage risk. The course is aligned with ISO 19011, 17022 and 17050 on audit activities. The Critical Environments Auditor course is a unique offering, as the audit tools will be built during the course itself. Example tools will be provided and demonstrated, but the focus of the course is to build a skill set that can be used to carry out an audit. As part of the course, you will learn how to set up and prepare for an audit, how to identify participants and how to determine which documents must be reviewed. In addition, you will learn how to create an audit schedule, how to collect data, how to review procedures and how to interview staff. Documentation of the audit plan, the audit report and presentation, as well as reducing the risk of the audit itself, is included in the course.
Course content — 8 sections
Audit Materials
- 1. Building an audit program
- 2. Methods for conducting the audit
- 3. Audit materials
- 4. Tools for a successful audit
Audit Planning
- 1. Common audit reference materials
- 2. Coordination requirements
- 3. Referencing audit results
- 4. Improving reference documents
Essential Data
- 1. Identifying and accessing data
- 2. Identifying stakeholders and team interaction
- 3. Identifying risks to the CE
- 4. Assessing data completeness
Identifying & Documenting Gaps
- 1. Creating the audit schedule
- 2. Notifying stakeholders and scheduling meetings
- 3. Determining data collection needs
- 4. Drafting expected deliverables
Documentation Review
- 1. Data collection methods
- 2. Document review
- 3. Tours & procedure review
- 4. Conducting interviews
Assessing Reliability - Meetings
- 1. Types of meetings required
- 2. Creating meeting agendas
- 3. Managing staff review meetings
- 4. Conducting opening and closing meetings
Formulating Audit Results
- 1. Creating an effective presentation
- 2. Documenting the findings
- 3. Closing out audit results
Practical Audit
- 1. There are two complete audits presented in the course. One under the instructor's guidance and another that is conducted by the students and evaluated by the instructor. 50% of the audit score is part of the final score used for certification.
CE 8000Data Center Energy Practitioner (DCEP)
Profissional de Energia para Data Center
- Course hours
- 16h+24h
- Certification
- DCEP — Data Center Energy Practitioner
- Level
- Advanced
- Prerequisite
- foundational certifications or proven experience
- Material language
- English
- Classes and exam
- Portuguese
Who it's for: Those with in-depth knowledge of HVAC, electrical and IT equipment. Meeting a pre-qualification is required. Requirements include experience in Data Center design/operation, a technical degree in Data Center, or a combination of both.
The main objective of the DCEP Program is to raise the standards of those involved in Data Center energy assessments in order to accelerate energy savings in these Mission-Critical Environments. The objective of the course is to train participants on how to use the Data Center Profiler (DC Pro) and Air Management assessment tools. Participants will use these tools, developed by the DOE (US Department of Energy), to assess the main Data Center systems during the course. There are 2 program levels - Level 1 (Generalist) and Level 2 (Specialist).
The ICOR Brasil instructors are the only instructors of the Generalist and HVAC Specialist tracks in Latin America on the official DCEP list published by LBNL — Lawrence Berkeley National Laboratory — on 19/05/2026. View credentials
Course content — 18 sections
Two program levels: Generalist and Specialist.
Introduction · Generalist
- 1. Objectives and Overview
- 2. Resources
DC Pro Overview · Generalist
- 1. Benchmarking and PUE
- 2. DC Pro & PUE Estimator Overview
IT Equipment · Generalist
- 1. IT Equipment Energy Use
- 2. Provisioning and Loss Minimization
Air Management · Generalist
- 1. Environmental Specifications and Metrics
- 2. Airflow and Temperature Management
Cooling Systems · Generalist
- 1. Air- and Liquid-Cooled Systems
- 2. Chilled Water Plant
Electrical Systems · Generalist
- 1. Causes of Energy Inefficiencies
- 2. Electrical Power Chain
Assessment Process Handbook · Generalist
- 1. Objectives of DCEP Assessments
- 2. DCEP Assessment Process
Data Center Profiler Case Study · Generalist
- 1. Data Entry / Results
- 2. Abbreviations and Acronyms
HVAC Specialist · Specialist
- 1. Resources
- 2. Performance Metrics
Air Handlers and Air Conditioners · Specialist
- 1. HVAC Systems and Air Economizers
- 2. Indirect Evaporative Coolers and Energy Efficiency
Liquid Cooling · Specialist
- 1. Why and When to Consider Liquid Cooling
- 2. Cooling Configurations
Chilled Water Plants · Specialist
- 1. Metrics for Identifying Energy Efficiency Opportunities
- 2. Optimizing Energy Use / Design Considerations
Cooling System Controls · Specialist
- 1. Temperature, Humidity and Airflow Control
- 2. Cooling Plant Control and IT Equipment Integration
Assessment Process · Specialist
- 1. Role and Purpose of DCEPs
- 2. DCEP Assessment Process
Data Center HVAC Systems Modeling · Specialist
- 1. Energy Use Modeling
- 2. Annual Energy Use vs. Annual Energy Cost
Environmental Requirements · Specialist
- 1. Temperature and Humidity Specifications / RCI Compliance Metrics
- 2. Recommended and Allowable Ranges (ASHRAE / NEBS)
Airflow and Temperature Management · Specialist
- 1. Objectives, Outcomes, Data Collection and Measurements
- 2. Energy vs. Thermal Performance
DOE Air Management Tool · Specialist
- 1. DOE Tool Suite and Air Management Tool
- 2. Application Example, Data Entry and Results
Syllabi, course hours and prerequisites per CURSOS ICOR_CE_CMC_05 26.pdf (Rev. MAI 2026).
